Terms of service


1. Who We Are

This website and store (the “Site”) are operated by JW World Limited trading as TheHappyFoodShop.com (“we”, “us”, “our”).
By visiting the Site or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).

We may update these Terms from time to time, and the latest version will always appear here. Your continued use of the Site indicates acceptance of any changes.


2. Using Our Store

  • You must be at least the age of majority in your country, or have consent from a parent/guardian.

  • You may not use our products for any unlawful purpose.

  • You may not transmit any malware, spam, or code of a destructive nature.

  • Breaching these Terms may result in termination of your access.


3. General Conditions

  • We may refuse service to anyone for valid reasons at any time.

  • Content (other than card details) may be transferred unencrypted across networks.

  • You may not copy, sell, or exploit any part of the Service without our written permission.


4. Accuracy of Information

We aim for accuracy, but errors (in product details, prices, or availability) may occur. Content on this Site is for general reference and may change without notice.


5. Prices and Availability

  • Prices, promotions, and delivery charges may change without notice.

  • We may change or discontinue products at any time.

  • We are not responsible for price or availability changes.


6. Products and Services

  • Some items are only available online and in limited quantities.

  • Images and colours may appear differently on your device.

  • We may limit sales by person, household, region, or jurisdiction.

For more detail, see our Refund Policy.


7. Orders and Account Details

  • We may refuse, cancel, or limit orders (e.g., if we suspect fraud or resale).

  • You agree to provide current, accurate details at checkout.

  • You are responsible for keeping your account and contact details up to date.


8. Third-Party Tools and Services

We may give you access to third-party tools or services, which we do not monitor or control. You use them at your own risk and under the third party’s terms.


9. User Content

If you submit reviews, comments, or other content, you grant us a licence to use, reproduce, and share it. Please do not submit unlawful, offensive, or harmful material.


10. Personal Information

Your submission of personal data is governed by our Privacy Policy.


11. Errors and Omissions

We may correct errors, inaccuracies, or omissions in the Service without notice, even after you’ve placed an order.


12. Prohibited Uses

You may not use the Site to:

  • Break the law or infringe on others’ rights.

  • Harass, abuse, discriminate, or defame.

  • Upload malicious code or bypass security.

  • Collect others’ personal data without consent.

  • Spam, scrape, or interfere with the Service.


13. Warranties and Liability

The Service and all products are provided “as is” and “as available” unless we state otherwise.
We do not guarantee the Service will be uninterrupted, secure, or error-free.
We are not liable for indirect or consequential losses, except where liability cannot be excluded by law.


14. Indemnity

You agree to indemnify and hold harmless JW World Limited, its affiliates, and employees against claims or demands arising from your breach of these Terms or violation of laws.


15. Severability

If any provision is found unlawful or unenforceable, the remainder of these Terms remains valid.


16. Termination

You may terminate these Terms at any time by ceasing use of the Site.
We may also terminate or suspend access if you breach these Terms.


17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, form the full agreement between you and us.


18. Governing Law

These Terms are governed by the laws of England and Wales, and disputes will be handled by the courts of England and Wales.


19. Changes to Terms

We may amend these Terms at any time by posting updates here. Please check regularly.


20. Contact Information

If you have questions about these Terms:

Email: hello@thehappyfoodshop.com
Post: JW World Limited, Unit 2 Wharf Street, Stockport, SK4 1UD, United Kingdom